Lyft Denial Videos

Lyft Denial Videos

The National Association of Guide Dog Users (NAGDU), a division of the National Federation of the Blind (NFB), is collecting stories from handlers who have been denied rides from Lyft drivers in video form from January 24 through the 30th to present to Lyft. You do not have to be a member of the NFB or NAGDU to complete this survey or submit a video. We ask that the videos are filmed after a denial occurs, not during. Videos should be no longer than one minute in length and should describe who you are and the impact of the denial. I.E. did you miss a doctor’s appointment or were you late to pick up your child from daycare? By submitting a video, you are giving us permission to share your information with Lyft to make them aware that blind people with legitimate guide dogs and other service animals are still getting denied.

Meanwhile, please continue to fill out the NFB Rideshare survey if you experience a discrimination because you are traveling with your guide dog.
The Rideshare survey can be found here.


Convention 2021

The National Association of Guide Dog Users hosted two events during the 2021 National Federation of the Blind Virtual Convention.

First was the annual seminar. This seminar took place on July 6, 2021 and it was a huge success. This year’s theme was “Celebrating Puppy Raisers Everywhere.” In addition to the puppy raiser panel, the seminar featured a veterinary piece, updates from guide dog training programs, and a discussion about the NAGDU resolutions. The seminar was recorded and the recording will be available soon. Meanwhile, we welcome your feedback about the seminar. Please click here to take the survey.

Second was the annual business meeting. This meeting took place on Thursday, July 8. The highlights of this meeting were the airport video presentation by Guide Dogs for the Blind and the Seeing Eye Inc, NAGDU’s annual report, legal updates from the NFB concerning guide dog users, and board elections.

We are looking forward to another great convention in 2022.