NAGDU Advocacy
NAGDU Advocacy
The National Association of Guide Dog Users is offering advocacy resources as they relate to guide dog users.
Rideshare
NAGDU acknowledges that guide dog users continue facing discrimination by Rideshare drivers when traveling with their guide dogs. When you or someone you are traveling with experience a denial by a Rideshare driver, there are three things that should be done.
- File a complaint with the Rideshare company, giving them as many details as possible about the ride in question and the denial.
- Visit the Rideshare Discrimination Survey that the National Federation of the Blind developed.
- File a complaint with the Department of Justice, giving them as many details as possible about the Rideshare denial.
Uber App Accessibility
The NFB continues working with Uber regarding the accessibility challenges faced by blind users who use VoiceOver on iPhones and TalkBack on Android devices. Uber is committed to addressing these issues and has created a feedback page. If you experience any accessibility challenges from either iPhone or Android devices, please fill out the Uber app feedback form on Uber’s help site. Please note, you will need to sign into your Uber account before the feedback page is shown. This means that after signing in, you will have to reload the feedback page a second time.